Ignite Your Potential, Inspire Your Team:
A Leadership Webinar Series for Aging Services Professionals
Embark on a transformative journey towards exceptional leadership with our cutting-edge webinar series tailored specifically for aging services professionals. Led by leadership expert Paul Rieken of Normative Point, LLC, this comprehensive 9-webinar program promises to equip you with the essential skills and strategies to elevate your team and drive organizational success.
This 9-webinar series will also be offered as three separate 3-webinar series. Descriptions of each 3-webinar series are below. Seize this opportunity to be part of an enlightening pathway tailored for professionals committed to making a difference. Sign up for one part or the whole series - space is limited, so reserve your virtual seat and prepare to inspire!
PART ONE: Intermediate Leadership Skills is a 3-webinar interactive series designed to equip individuals with practical knowledge and skills to become more competent, confident, and credible leaders. Valuable tips, tools, strategies, and processes will be presented to provoke thought and create paradigm shifts. Participants will also have opportunities to participate in interactive discussions and skill-building activities that reinforce learning and apply essential leadership concepts to real-world situations. Part One includes three, 1-hour webinars on Wednesday, November 6, 13, and 20, 2024 (1-2 pm CT each day).
PART TWO: The Art and Science of Employee Coaching is designed to equip individuals with the practical knowledge and skills necessary for effective employee coaching. Through interactive discussions, case studies, and virtual role-playing exercises, participants will better understand employee coaching principles and practices and enhance their coaching skills. Part Two includes three, 2-hour webinars for more in-depth discussion and learning on Wednesday, December 4, 11, and 18th, 2024 (1-3 pm CT each day).
PART THREE: Building a Culture of Exceptional Customer Service will equip participants with the tools and knowledge to develop a culture of exceptional customer service. Through interactive discussions, case studies, and role-playing exercises, participants will develop a deeper understanding of customer service principles, learn how to apply them professionally, and be prepared to impact their organization positively. Part Three includes three, 1-hour webinars on Wednesday, January 8, 15, and 22, 2025 (1-2 pm CT each day).
FULL 9-WEBINAR SERIES: The full 9-webinar series includes all 12 hours of content on the dates in the series listed above.
ABOUT THE SPEAKER: Paul Rieken founded Normative Point, LLC, to facilitate transformative development initiatives designed to significantly improve the performance, outcomes, and morale of teams, leaders, and organizations. Paul has over twenty-seven years of leadership experience across the private and public sectors, beginning as a front-line supervisor and steadily ascending to positions of increased responsibility. He has held pivotal roles such as team leader, department director, chief training officer, staff training coordinator, facility manager, program coordinator, staff training and development director, behavioral learning advisor, and executive director. Paul's career has spanned the fields of juvenile justice, intellectual disabilities, senior living, training and development, and education. Throughout his career, he has facilitated thousands of hours of development initiatives and spearheaded several successful performance, talent, and change management initiatives for various organizations.
Paul holds a master's degree in organizational performance and a bachelor's degree in human and social services administration from Bellevue University. He and his wife, Jennifer, live in Lincoln, Nebraska. In his free time, Paul enjoys football, writing, music, and spending time with family and friends.
Comments about Paul Rieken from LeadingAge Nebraska members:
"Paul is a great speaker! Makes it fun and interesting!"
"Extremely engaged presenter with excellent content."
"Great speaker! Very helpful, advice I can use and apply."
AUDIENCE: Post-acute healthcare professionals and staff, including but not limited to assisted living, skilled nursing, and home health agencies. Interested individuals would include administrators, executive directors, department leaders and directors, nurses, social services, and more.
REGISTRATION FEES:
- FULL 9-WEBINAR SERIES: LeadingAge NE member $275, non-member $425
- PART ONE: LeadingAge NE member $99, non-member $149
- PART TWO: LeadingAge NE member $125, non-member $175
- PART THREE: LeadingAge NE member $99, non-member $149
CONTINUING EDUCATION: 12 hours of continuing education from Nebraska DHHS Regulation and Licensure, Board of NHA has been approved for the full 9-webinar series. 3 hours for Part One and Three, and 6 hours for Part Two have been approved for individual webinar series. Appropriate records will be maintained for other disciplines to receive credit from their credentialing organizations.
CANCELLATION POLICY: No cancellations will be accepted for these webinars. Substitutions are welcome but notification of the substitution must be sent to LeadingAge Nebraska staff prior to the start of each webinar.
The links below are to register for the 3 parts separately. To register for all 3 at a discounted rate, click the 9-webinar link above.
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