Great managers are a combination of warmth and strength. They are great at providing both positive feedback and corrective feedback. It is the managers job to create an environment that increase employee enthusiasm and commitment. One of the most powerful ways to create a positive work environment and increase retention is providing positive feedback for work well done.

The manager must also be able to step into difficult conversations with confidence and skill to address poor behaviors and attitudes. If poor behaviors and attitudes are not addressed, good employees become discouraged.

In this practical and engaging virtual session you will learn the steps of giving positive feedback with impact and the steps of delivering corrective feedback that leads to positive behavior change.

Speaker: Del Gilbert - Accelerating Excellence: Del Gilbert is the founder of Accelerating Excellence. He speaks, trains and consults on building high-performance in people and organizations. His dynamic communication style is clear, practical, and engaging.

Del has held leadership positions in several organizations for 30 years. He served as Chief Learning Officer at St. Joseph Healthcare for 15 years. While at St. Joseph, employee engagement ranked in the upper 20% nationally. In addition, all 6 service lines were ranked in the upper 30% in Patient Satisfaction.

Del holds a Bachelor of Arts in Psychology and a Master of Business Administration. He is a Certified Leadership Coach and a Certified Master Trainer. His popular podcast, Accelerating Excellence with Del Gilbert, can be heard on iTunes, Stitcher, Spotify, or on his website, delgilbert.com Del is the author of the book 7 Senses of Employee Engagement: How to Be the Best Boss Your Employees Ever Had.

Continuing Education: 2 hours of continuing education from Nebraska DHHS Regulation and Licensure, Board of NHA has been approved for this conference. Appropriate records will be maintained for other disciplines to receive credit from their credentialing organizations.

*Continuing education hours are subject to change. 
*Dates and Times are subject to change.

Cost: $99*

*Nebraska participants will receive the $99 LeadingAge Kansas member rate by using the code NEBRASKA at checkout. Click the link below to register on the LeadingAge Kansas website.

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